Privacy Policy
Last updated: July 15, 2025
1. Introduction
Welcome to NatureCure ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our planning and management software available at https://www.naturecure.nl (the "Site")
By accessing or using our services, you agree to the terms outlined in this policy.
2. Contact Information
Data Controller: NatureCure, Schuit 16H, 1724BD Oudkarspel. VAT ID: EE102833191. Email: klantenservice@naturecure.nl. Phone: +31 (0)620-70-44-08.
3. Information You Provide
- Name, email address, and phone number
- Company name and billing details
- Login credentials (stored securely and hashed)
- Content and data entered into our platform
4. Automatically Collected Data
- IP address
- Device information and browser type
- Operating system and system logs
- Usage metrics and event logs
5. Cookies and Tracking Technologies
We use cookies and similar technologies to authenticate users, remember preferences, analyze traffic, and enhance your experience. You can manage or disable cookies via your browser settings. Essential cookies are necessary for the operation of the site and cannot be opted out of.
6. How We Use Your Data
- To provide and maintain our platform and services
- To manage your account and preferences
- To process transactions and send invoices
- To respond to your requests and provide support
- To analyze usage and improve our services
- To send administrative and promotional communications (with consent)
- To comply with legal obligations
7. Legal Basis for Processing
- Contractual necessity: to deliver the services you request
- Legitimate interest: to operate and improve our business
- Legal obligation: to comply with applicable laws
- Consent: for optional communications or marketing
8. Sharing and Disclosure
We may share your information with the following third parties under strict data processing agreements:
- Cloud hosting providers (e.g., AWS, Google Cloud)
- Analytics and performance tools (e.g., Plausible, Matomo, or similar)
- Payment processors (e.g., Stripe, Paddle)
- Email and communication services (e.g., Postmark, MailerLite)
9. International Data Transfers
If data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or binding corporate rules are in place.
10. Data Retention
We retain your data as long as your account is active or as needed to provide services. Financial data and backups may be retained for up to 7 years for compliance with tax and accounting laws.
11. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
12. Security of Your Data
We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular audits.
13. Marketing Communications
We may send you updates, newsletters, or promotions if you have opted in. You can unsubscribe at any time using the link in the email or by contacting us.
14. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from minors. If we learn that a child has provided us with personal data, we will delete it immediately.
15. Changes to This Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Where appropriate, we will notify you via email or through our platform.
16. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Schuit 16H, 1724BD Oudkarspel
Email: klantenservice@naturecure.nl
Phone: +31 (0)620-70-44-08